We change outcomes!

  • Increasing Transparency
  • Improving Recovery
  • Enhancing Efficiency
  • Securing Safety
  • Overcoming Mediocrity

CORE Information Management Systems is the leading provider of outcome measurement services in the UK. We specialise in using unique measurement technology to improve service delivery and accountability at individual, management and organisational levels. We offer a comprehensive range of software, support and consultancy on outcome measurement and management for a range of measures including CORE, WEMWBS, IES-R, PHQ9 and GAD7. Our unique national database enables us to benchmark between and within services to allow quality comparisons and facilitate service development. CORE IMS has grown through a consultancy tradition tailoring solutions for specific services.

  • CORE works with the full range of NHS and third sector psychological therapy provider services to optimize both clinical efficiency and cost effectiveness through a range of services that include training, outcome management technologies, benchmarking, performance management and mentoring.
  • CORE has some ten years development history, training over 500 UK organisations, supporting over 5000 clinicians with bespoke outcome management software, and sharing findings and experiences through an expanding portfolio of more than 100 publications

CORE IMS works with:

  • Psychologists, Psychotherapists, IAPT workers, Counsellors, and other psychological health professionals to provide expert training and mentoring in a range of CORE and other routine outcome measurement tools to help optimise clinical recovery and well-being.
  • Service managers for mentoring and support to help deliver best practice to their patients using a variety of routine measurement data.
  • Commissioners to help them recognise and develop services to make them more effective and efficient for patients.
  • GPs to help assess the relative effectiveness of the range of stepped care interventions for treating the array of common mental health difficulties.
  • Researchers, lead organisations and government to design new measures, methods and technologies to help maximize the clinical impact of treatments.


In the mid 1990s, CORE designed the CORE Outcome Measure (CORE-OM) as a non-proprietary measure of psychological distress and has produced a family of outcome measurement tools which are freely downloadable.  CORE PC (for personal computers) was then developed for analysing CORE data to assess service quality.  The latest system CORE Net offers web-based, dynamic, real-time data collection to support outcomes management, also introducing shorter CORE-10 and CORE-5 which enable progress to be tracked over a period.

CORE PC – Collecting data, analysing results, producing reports to maximise the benefits of outcome measurement.  Annual user base of about 250 UK services (over 100,000 patients).

  •  Visual displays of a patient’s score against cut-off norms to help assess severity
  • Selection of data filters and reports for in depth analysis and profiling patient journeys
  • Data export facilities to MS Word, Excel etc
  • Assessment and discharge data for each patient, an appraisal function for individual therapists and a scatter plot to look at patient outcomes service wide.

CORE Net – Web-basedsystem for tracking  progress, speeding recovery and improving services.  Visually stimulating, innovative and secure.  Used by over 50 services in UK and Europe.

  • Designed as a clinical tool for therapist and patient – improves therapeutic progression
  • Facilitates regular collection of patient (client) reported outcome measures (PROMs)
  • Improves data quantity and quality
  • Bespoke reporting
  • Secure system:  CORE IMS ISO27001 accredited, augmented by 2 factor authentication
  • Design flexibility and functionality:  100 configurable fields, 25 different sets of outcome measures, collection options during therapy, in the waiting room, by email/internet link
  • Full IAPT Minimum data set (MDS) and Young People versions.

Training and Consultancy

CORE has a wealth of experience across the spectrum of outcome measurement in organising services and supporting staff and can offer consultancy advice, training, workshops and conferences to help improve performance and raise standards:

  • Product training
  • Dialogical use of outcome measures
  • Data review and analysis workshops
  • Benchmarking.
  • Individual and whole service performance

47 Windsor Street,
CV21 3NZ.

Telephone: 01788 546019
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